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Terms of Service

Last updated: November 2, 2026

Who we are

Ringo Office is operated by Robert Hanson, a sole proprietor in Commerce City, Colorado ("we", "us"). These terms will move to Ringo Technologies LLC once it is formed.

The service

We set up and support an AI receptionist ("Ringo") for professional offices. Ringo answers calls, answers questions you approve, books appointments into your own calendar and transfers urgent calls. Features depend on your plan.

Not for health care

Ringo Office is not designed for medical, dental, mental-health or therapy practices, or for any business that must protect health information under HIPAA. We do not sign business associate agreements. Do not use the service to collect or handle health information.

Privacy by design

The service is set up so it does not keep caller names, phone numbers, call summaries, transcripts or recordings. Appointments are written to your own calendar. Our Privacy Policy explains exactly what we keep.

No professional advice

Ringo does not give legal, tax, financial, insurance, veterinary, medical, coaching or other professional advice, and is instructed not to. You are responsible for the answers you approve for Ringo to give.

AI disclosure

Ringo introduces itself to callers as an AI assistant. You agree not to present Ringo as a human. You are responsible for any other notice your state or profession requires.

Plans and billing

Plans are billed monthly through Stripe, plus a one-time setup fee. Plans are month to month and can be cancelled anytime with no cancellation fee. Minutes beyond your plan are $0.22 each and appear on your next invoice.

Your accounts and responsibilities

You own the calendar, phone and other accounts you connect, and you can disconnect them at any time. You agree to give accurate office information, use the service lawfully and follow the rules of your profession.

Urgent calls

Ringo transfers calls that match the urgent rules you set to the number you give us. Ringo is not an emergency service, and we do not guarantee that every urgent call will be recognized or transferred.

No guarantees

AI can make mistakes. We set up and tune the service carefully, but we do not guarantee that every call, booking or answer will be handled perfectly, or that the service will produce particular results. To the extent the law allows, our total liability is limited to the fees you paid us in the three months before a claim.

Cancelling

When you cancel, Ringo stops answering, we remove our access to your accounts, and your account data is deleted 30 days later. You can download your data before then.

Changes

We may update these terms and will post the new date above. Questions: bob@askringo.com.

Terms · Privacy · bob@askringo.com · (720) 405-2375